Review Training Progress (Admin Users)
On the Manage Training screen, you will see a table displaying your users' training progress.
- To ensure you see all users, in the View drop-down box select View all Users. Also ensure the correct course you want to view is selected in the Course drop-down box.
- First and Last Name of the User - This information is pulled through from the Manage Organisation screen.
- Email: You can see the user's email address by hovering over the envelope icon. A red ! mark indicates that a sent email has bounced. Please check the email address.
- Started On: When a user started training.
- Passed On: When a user completed/passed training.
- Expires On: Shows the date a user's course certificate expires.
- Result: Shows the user's percentage score on the final assessment.
- Certificate Icon: Click on the certificate icon (will only appear once a user has passed and completed a course) and you can view or print a user's certificate (will only be seen when a user passes and completes a course). If you have refresher courses as part of your bespoke training licence you will see an icon of two black arrows forming a circle, this indicates the user has taken a refresher course.
- Refresh On: The date indicates when a refresher course is next set to be taken by the user (only available for customers with a bespoke training licence).
- New Invite/Reminder: There is a column in the table that shows the status of automatic invites and reminders, including course invites and reminders, training renewal invites and reminders and refresher course invites and reminders. When a course invite is sent to a user, a grey circle with a "1" will appear in the user table. If the first course reminder is sent, there will be a "2" in the column and if the second reminder is sent, there will be a "3" in the column. For training renewal invites, the circle will turn red with a "1" when the initial invite is sent, then you will see a "2" if the first training renewal reminder is sent out, followed by a "3" if the second training renewal reminder is sent. For refresher course initial invites and subsequent reminders, a "1", "2" and a "3" will appear, but in a yellow circle. If manual course invites and reminders are sent out there will be no status update in this column. Hover over the number icons for more information.
- User Checkbox: To select users for specific actions, tick the checkbox in the first column (before First Name) for each user, then choose the desired action from the More Actions drop-down box.
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