Managing Certificates

Managing Certificates (Admin Users)

After a course is completed, a certificate is created and can be viewed by the user and by the administrator. 

A user's certificate can be located after completing and passing a course in their training account under the Certificates tab on the Dashboard. They will also be sent a PDF copy of the certificate via email and be able to download their certificate after passing the final assessment.

View a Certificate

  1. On the Manage Training page, click the certificate icon in the list of users.
Obtain Copies of a Certificate

  1. In the list of users, select the users you would like to receive a copy of their certificate by ticking the relevant checkbox in the first column (by First Name). You can select all users by ticking the checkbox in the header of the first column.

  2. From the More Actions drop-down box, select Email me a copy of the certificate for the selected users.

  3. Click the Go button.

A certificate will no longer be available on the LMS once the course expiry date has passed. 

Add an Expiry Date of a Certificate from Another Training Provider

You can also add an expiry date of a certificate from another organisation. This is useful for ensuring the admin is aware of any upcoming course expiry dates, even for training that has been completed through another provider.

  1. On the Manage Training screen, in the list of users, select the user you would like to add an expiry date of an external provider's certificate by ticking the corresponding checkbox in the first column (by First Name).

  2. From the More Actions drop-down box, select Add the Certificate Expiry Date for the selected users and add the relevant details.

  3. Click the Add Certificate button.

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